These terms and conditions (hereinafter referred to as “Terms”) apply to your use of our website, “Incentivare Brasil Viagens e Turismo Ltda.”.
Our website is maintained by the legal entity Incentivare Brasil Viagens e Turismo Ltda., duly registered under CNPJ no. 04.779.770/0001-35, and email: [email protected], with headquarters at Rua Guararapes, 873 – Brooklin – São Paulo – SP – CEP 04561-001 – Brazil.
These terms of use apply to all users of the website. Compliance with the rules set forth herein is mandatory.
Anyone who does not understand or accept the rules set forth in these Terms of Use must disconnect immediately.

• “We”, “Our”, or “Ours” refers to Incentivare Brasil Viagens e Turismo Ltda., the legal entity that maintains and is responsible for the website.
• “Website” is what can be accessed through the address “https://incentivare.com.br”, including all its pages and resources.
• “Parties” refers to both the User and Us indistinctly.
• “Our content” refers to any and all information or data published or made available directly by Us on the website, including, among other possible texts, images, videos and audios.
• “User” is the person who browses or otherwise uses Our website.

“User” is the person who browses or otherwise uses Our website.

We undertake to use all technical solutions at our disposal so that the Website can be accessed 24 (twenty-four) hours a day, every day. However, We may, at any time, interrupt, limit or suspend access to the Website or some of its pages or resources, in order to carry out updates, modifications, corrections or any other action that we consider necessary to ensure its proper functioning.

For good management, We may, at any time:

• Suspend, interrupt or limit access to all or part of the Site to a specific category or to all Users;
• Remove any information that may disrupt the functioning of the Site or that is in conflict with the rules of Brazilian Law or International Law;
• Suspend the Site in order to carry out updates and modifications.

Although We do everything within Our power to keep Our Website fully operational and working properly, We will be held responsible for any defects or faults that may be found in the computer program that makes up Our Website and that have been caused by Us, provided that damage has been proven.

Defects or problems arising within the scope of or as a result of the systems or equipment used by the User to access and use Our Website will not be Our responsibility.

We are not responsible for the use that Users make of Our Website, and they are solely responsible for their own actions.

We will not be held responsible for any damages resulting from unforeseeable circumstances, force majeure or those resulting from the actions of third parties.

The User must use the Website’s features for purposes that do not contravene the law, morality or good customs. In particular, they must limit themselves to using them in accordance with the purposes for which they were created.
The User may not use crawlers, robots or any computer programs, algorithms, equipment or automated methodologies to access, copy, read, monitor, navigate, fill in forms or publish content on the Website.

The User may not use any automated or manual means or tools to access any content or information that has not been intentionally made available to them by Us, including information contained in sections of Our Website and that which is stored or which travels within the scope of the Information Technology infrastructure used by Us, which includes equipment, networks and servers.

The User may not violate or test the vulnerabilities of the Website’s security mechanisms or the Information Technology infrastructure used by Us.

The User may not use any of the content or information made available on Our Website for the purpose of identifying other Users or other persons, unless the content or information is lawfully disclosed for this purpose.

The User may not overload the Information Technology infrastructure that maintains the Website with an excessive or unreasonable number of requests.

The User may not hide his/her identity or the origin of his/her connection, nor may he/she impersonate another person. In this sense, in addition to other possible conduct, the User may not use any tools or mechanisms to manipulate or mask the origin of any message sent to Us or to Our Information Technology infrastructure through Our Website or any of its functionalities.

The User is responsible for ensuring the security of the electronic equipment and systems that he/she uses to access the Website.

Our Website may contain external links that redirect the User to other Internet pages over which We have no control.

Despite the prior and regular checks that We carry out, We are exempt from any responsibility for the content found on the pages and applications that can be accessed from these links.

The computer programs that make up the Website and Our Content available on the Website are Our property, unless We expressly state otherwise.

Our computer programs and Our Content that are protected by copyright may not be, in whole or in part, copied, reproduced, represented, adapted or in any way altered, by any means and for any purpose, without Our prior, express and written authorization. In the event of violations of Our intellectual property rights, We reserve the right to adopt all applicable judicial and extrajudicial measures.

Access to the Website does not generate for the User any intellectual property rights relating to elements of the Website.

We process Users’ personal data in accordance with Federal Law No. 13,709/2018 (General Personal Data Protection Law) and other related regulations applicable to Us. More information on this subject can be found in our Privacy Policy.

In said Policy, we identify the personal data we process and provide information on how, why and on what legal basis we do so, as well as how Users can exercise their rights related to the protection of their personal data and how they can contact our Personal Data Protection Officer.

Requests for changes, rectification or deletion of personal data must be sent to Us in accordance with the provisions of that Policy.

In case of doubts, suggestions or problems with the use of the Website, the User may contact Our customer service directly, via the email address: [email protected] or by telephone: +55 11 3711-6300.

These customer service services will be available from Monday to Friday, from 7:00 a.m. to 6:00 p.m.

The User may also choose to send correspondence to the Website’s headquarters address, provided at the beginning of this document.

Without prejudice to other applicable legal measures, We may, at any time, warn, suspend or prevent access by the User:

• Who fails to comply with any of the provisions contained in this instrument;
• Who fails to comply with their duties as a User;
• Who commits fraudulent, illegal or immoral acts;
• Who provides any incorrect information;
• Whose behavior constitutes or may constitute offense or damage to a third party or to the website itself.

This version of the general terms and conditions of use was last updated on: 04/05/2022.

We reserve the right to modify, at any time and without prior notice, the Website and services, as well as these rules, in particular to adapt them to the evolution of the Website, whether by making new features available or by removing or modifying existing ones.

Therefore, we invite the User to periodically consult this page to check for updates.